Online Community Management Survey

Closed 19 May 2012

Opened 4 Apr 2012

Results expected 12 Nov 2012


This survey aims to improve understanding of Australian and New Zealand online community management and social media management professions.

Please complete this survey if you have worked in online community or social media management roles within Australia or New Zealand.

Learn more about the purpose of this survey.

What will a copy of the survey report cost?

Nothing. The report will be freely available online and attendees of Swarm will receive a presentation based on the findings.

Who is behind this survey

This survey was designed and is being managed by Quiip, and Delib Australia using Delib's Citizen Space platform.

Protecting your privacy

Any personally identifiable information you provide will be excluded from the survey report and never sold or given to another organisation in any form. Learn more about how we protect your privacy.

What happens next

The data from this survey will be compiled and processed by the end of August 2012.

The full results will be presented at Swarm and the report published online.

Respondents who provided an email contact will be notified by email when the results are available.


  • Community manager
  • Social media advisor
  • Social media manager
  • Communications officer
  • Marketing officer
  • Community coordinator
  • Online Communications officer


  • Community management
  • Social media management